What specialized senior programs do you offer?
Chronic Care Management
We prioritize patient’s long-term health by offering personalized chronic care management plans. Our experienced healthcare professionals work closely with our patients to meet their unique needs, allowing them to enjoy a fulfilling and active lifestyle.
Transitional Care Management
Navigating healthcare transitions can be challenging, but with Complete Health, our patients experience a seamless continuum of care as they move between different healthcare settings, ensuring a smooth journey to recovery.
24/7 Nurse Support Phone Line
Good health doesn’t follow a schedule, nor do we. Our round-the-clock nurse support phone line, available to patients with Medicare Advantage and most Medicare plans, ensures that patients have access to expert advice and assistance whenever needed. Their peace of mind is our top priority.
Same-Day Sick Appointments
Your health concerns can’t wait, and neither should you. With our same-day sick appointments, you can receive prompt medical attention, addressing issues quickly and efficiently to get you back on your feet.
Patient Education and Support Programs
We understand that knowledge is key to better health. Our patient education and support programs, like Power Over Diabetes, equip our senior patients with the information they need to make informed decisions about their health and well-being.
What non-clinical resources do you offer patients?
At Complete Health, we go beyond clinical care. Our Member Support Representatives (MSRs) are committed to reducing stress and confusion for patients with Medicare Advantage and most Medicare plans by offering non-clinical assistance. Our Member Support Representatives are here to coordinate resources outside of direct care and advocate for the patient’s health and wellness.
Our non-clinical assistance includes:
- Insurance Benefits Assistance: Navigating the world of insurance can be overwhelming. That’s why we connect patients with licensed insurance agents specializing in senior care. They’ll guide them through the intricacies of insurance benefits, ensuring you have the coverage they need for a worry-free future.
- Medication Assistance: We believe that access to medication should never be a barrier to your well-being. We work with many manufacturer-supported programs that may be able to provide medication assistance based on approval.
- Transportation Assistance: Our team can connect patients with a licensed insurance agent to determine their eligibility for transportation assistance to ensure they have convenient and reliable access to their medical appointments.